Who You're Calling
USDS is owned by Alex Rodriguez and Dominic Lopez. It's veteran-owned, licensed and insured, and small enough that the people who answer the phone are the people who show up. That's deliberate — when a company gets big enough that nobody owns the outcome, the work shows it.
Dominic Lopez
Co-Owner · Dispatch & Field
Dominic is the voice on the phone and the one who decides who rolls to your house. When customers describe USDS, they usually describe him: answering fast, explaining what's happening, and getting a tech moving before a leak turns into a claim. He works jobs himself and sets the standard the crew follows — camera first, price before work.
“Dominic was incredibly responsive and had a crew member on the way within an hour.” Google review
Alex Rodriguez
Co-Owner · Plumbing & Repair
Alex is on the tools. From a kitchen faucet swap to a water line re-pipe, his side of the business is the hands-on plumbing work, done with the care that gets him named in reviews by people who watched him do it. If it has to fit, seal, and hold for years, that's Alex.
“Alex was wonderful. I was very impressed by his professionalism, integrity and service.” Google review
Illinois Plumbing Contractor License #055-045765 · Veteran-owned · Licensed & insured · 107 five-star Google reviews
We started in Streamwood and moved the base to St. Charles as the work moved west. The Fox Valley is home turf now: St. Charles, Geneva, Batavia, South Elgin, Elgin, West Chicago, Wheaton, Wayne, Campton Hills, North Aurora, Sugar Grove, Elburn, Carol Stream, Bartlett, Streamwood, Lincolnshire, Northbrook, Libertyville, Highland Park, Naperville, Aurora, Downers Grove, Glen Ellyn, Glendale Heights, Warrenville, Yorkville, Montgomery, Oswego, Hampshire, Gilberts, Sycamore, Hinckley, Bristol.
Why Veteran-Owned Matters Here
It isn't a sticker. It's the reason we answer at 2am when a basement is filling, and the reason we'd rather tell you a repair can wait than sell you one that can't. Veterans, law enforcement, first responders and seniors get 10% discount — the people who take the call at 2am in their own jobs.
How We Work
Camera first. You see the problem on screen — location, depth, condition — before you approve anything, and we can hand over the footage for your records or an insurance claim. Then a straight price, before the work starts, not after. If the same drain keeps clogging we go looking for the cause instead of selling you the same rodding twice a year. See what we stand behind.
What Customers Say
5.0 stars from 107 reviews on Google. Read them yourself — or see our reviews page.